Kilo Samak for Seafood Company

Qatif, Saudi Arabia

• Apply For

JOB-001675

Job type Full Time

2 years of experience minimum required.

Qatif, Saudi Arabia

Monday, 20 Jul, 2026 last apply date

Position: Customer Service Supervisor

We are looking for a capable and disciplined Customer Service Supervisor with strong leadership skills, who can oversee branch operations and ensure an exceptional customer experience.

Key Responsibilities:

• Supervise daily operations within the branch and ensure efficient workflow.

• Manage the team across branches, assign tasks, and visit locations when necessary.

• Monitor customer satisfaction and handle complaints professionally.

• Oversee daily stock levels and ensure product availability.

• Follow up on daily and weekly sales and inventory reports.

• Ensure quality and hygiene standards are met across all branches.

• Submit regular reports and feedback to upper management.

• Provide suggestions to improve performance and optimize processes.

• Enhance the level of customer service and overall customer experience.

• Ensure compliance with company policies and submit regular performance evaluations of the team.

Qualifications:

• Experience in management and customer service.

• Strong organizational, planning, and decision-making abilities.

• Proven leadership and motivational skills.

• High level of commitment and punctuality.

Required Skills:

• Excellent communication skills (both written and verbal).

• Proficient in Microsoft Office programs.

• Strong problem-solving and quick decision-making abilities.

If you’re a committed, goal-driven leader with a passion for improving the customer experience — we’d love to have you on the Kilo Samak team.